Privacy Policy

Effective Date: [Insert Date]

Lucid Leads AI ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect

information from our clients and their customers when using our website, services, and AI solutions.

1. Information We Collect

We may collect the following types of information:

Business Information: Company name, address, phone number, email.

Customer Information: Name, phone number, SMS content, call history, and chatbot interactions.

Technical Information: IP address, device type, browser type, and usage data.

2. How We Use Information

We use the collected data to:

Respond to missed calls via SMS.

Send follow-up review requests.

Operate chatbots and AI tools.

Improve our services and support.

Ensure compliance with laws (like A2P 10DLC).

3. Sharing of Information

We do not sell customer data. We only share information with:

Service providers (e.g., SMS gateways, hosting platforms).

Legal authorities if required by law.

4. Data Security

We use encryption, secure hosting, and limited access to protect personal data.

5. Opt-Out / Unsubscribe

End users may opt out of text messages at any time by replying STOP. Businesses are responsible for honoring unsubscribe requests.

6. Third-Party Services

Our services may use third-party tools (e.g., Twilio, OpenAI, Google APIs) — their data use is governed by their respective privacy policies.

7. Contact Us

For questions or concerns, contact us at:

📧 [email protected]
🌐 lucidleads.org